
Get in Touch with Cheriva Jewels
We're here to help with your jewelry inquiries, custom requests, and orders.
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Working Hours
Mon–Sat: 10 AM – 7 PM IST
Frequently Asked Questions
We specialize in both lab-grown and natural diamonds. Our lab-grown diamonds are ethically created with the same physical and chemical properties as natural diamonds, while our natural diamonds are carefully sourced and certified.
Yes! We offer bespoke jewelry design services. Our expert craftsmen work with you to create unique pieces that reflect your personal style and preferences. Contact us to discuss your custom design ideas.
We offer a 30-day return policy for most items in their original condition. Custom pieces and engraved items may have different return terms. Please contact us for specific details about your purchase.
Absolutely! All our diamonds come with proper certification from recognized gemological institutes. This ensures authenticity, quality, and provides detailed information about your diamond's characteristics.
Standard shipping typically takes 3-7 business days within India. International shipping may take 7-14 business days. Custom pieces may require additional time for creation. We provide tracking information for all orders.